Frequently Asked Questions
Everything you need to know about your Terry Costa experience.
How do I determine my correct size for a formal gown?
We recommend measuring your bust, waist, and hips and comparing them to the specific designer's size chart found on each product page. Formal wear often runs smaller than everyday clothing, so you may need to order a larger size than usual.
What is your return policy for evening wear?
To ensure the exclusivity and quality of our garments, we offer a 7-day return window for online orders, provided all tags are attached and the garment is unworn. Please note that certain clearance items and special orders may be marked as final sale.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. If you have a fast-approaching event, we offer expedited shipping options at checkout. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer alterations for dresses purchased online?
While we do not provide in-house alterations for online purchases, we recommend consulting a professional tailor to achieve the perfect fit. Most formal gowns are designed with extra seam allowance to accommodate minor adjustments.
Can I visit your physical boutique to try on a dress I saw online?
Yes! Our Dallas, Texas showroom carries a vast selection of our online inventory. However, we recommend calling ahead to verify the availability of a specific style and size before your visit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. For your convenience, we also offer secure checkout options through PayPal and Affirm for monthly installment plans.